But don’t panic and take a deep breath, we’re on it. Making a claim is quick and easy, and we’ll help get things back on track.
or please call 03334009986, or for liability claims please call 03432270844
If you need to make a claim, please let us know as soon as possible by contacting us in one of the following ways;
Financial failure of suppliers is covered within all Save the Date wedding insurance policies. Please check our policy documents for more details on the cover.
Yes! We'd recommend buying wedding insurance as soon as you have a date and/or venue confirmed and you start to pay those first deposits. However, you'll still be covered for any wedding related expenses incurred before the purchase of the policy. For full details on this please check our policy documents for conditions of cover.
Some vendors and wedding planners might require wedding insurance as part of their contract terms to make sure everyone is covered in case something unexpected happens. However, this isn't always the case and so many couples choose to purchase wedding insurance separately for peace of mind.
If an officiating minister or registrar could not attend the ceremony for an unexpected reason then this would usually be covered under the cancellation or re-arrangement section of a wedding insurance policy. For full details on this please check our policy documents for conditions of cover.
In the sad and unfortunate event that one of the marrying couple dies we will pay a cash sum of £1000 to their partner to cover professional counselling sessions. These sessions can then be booked at a time and place which is convenient. Please note this is only available for Deluxe policy holders and further details of the cover can be found in our policy wording.
Sadly, Save the Date wedding insurance doesn't cover cold feet or a change of heart. Wedding insurance policies don't cover disinclination, which is when a couple decides to cancel their own wedding due to a relationship breakdown or other reason. Wedding insurance is designed to protect against unforeseen circumstances beyond your control, such as supplier cancellations, illness or venue issues.
No, wedding insurance is not a legal requirement in the UK. However, many venues and suppliers recommend wedding insurance to help protect your plans against unexpected disruptions, such as cancellations or illness. Having Save the Date wedding insurance in place can protect some of your expenses and give you peace of mind throughout your wedding planning journey.
The Excess is the amount you are responsible for paying in the event of a claim. This is deducted from the amount you are claiming for. An excess is applicable to most sections of the policy - • Section 3: Personal Liability for the Marrying Couple £250 • Section 9: Overseas Essential Documents £0 • Section 12: Optional Marquee Hire £100 • Section 13: Optional Public Liability for the Guests £250 • All other sections £50