Financial failure of suppliers is covered within all Save the Date wedding insurance policies. Please check our policy documents for more details on the cover.

Yes! We'd recommend buying wedding insurance as soon as you have a date and/or venue confirmed and you start to pay those first deposits. However, you'll still be covered for any wedding related expenses incurred before the purchase of the policy. For full details on this please check our policy documents for conditions of cover.

Some vendors and wedding planners might require wedding insurance as part of their contract terms to make sure everyone is covered in case something unexpected happens. However, this isn't always the case and so many couples choose to purchase wedding insurance separately for peace of mind.

If an officiating minister or registrar could not attend the ceremony for an unexpected reason then this would usually be covered under the cancellation or re-arrangement section of a wedding insurance policy. For full details on this please check our policy documents for conditions of cover.

No, wedding insurance is not a legal requirement in the UK. However, many venues and suppliers recommend wedding insurance to help protect your plans against unexpected disruptions, such as cancellations or illness. Having Save the Date wedding insurance in place can protect some of your expenses and give you peace of mind throughout your wedding planning journey.

The Excess is the amount you are responsible for paying in the event of a claim. This is deducted from the amount you are claiming for. An excess is applicable to most sections of the policy - • Section 3: Personal Liability for the Marrying Couple £250 • Section 9: Overseas Essential Documents £0 • Section 12: Optional Marquee Hire £100 • Section 13: Optional Public Liability for the Guests £250 • All other sections £50

If you need to make a claim, please let us know as soon as possible by contacting us in one of the following ways: • Call us on 03334009986 • Email us at [email protected] • Write to us at Innovation Property (UK) Ltd 1300 Parkway Whitley PO15 7AE For Liability Claims: • Call us on 03432270844 • Email us at [email protected] • Write to us at Kennedys Law LLP 6 Queen Street Leeds LS1 2TW On all correspondence, please tell us you are insured by Bspoke Underwriting Ltd for Save the Date Wedding Insurance and provide the unique policy number from your Schedule. This will help us to validate your policy details and deal with your claim as quickly as possible

If you need to cancel, just get in touch via live chat or at [email protected]. If you have made a claim or there has been an incident likely to result in a claim, no refund of premium will be payable. After the initial 14-day cooling off period, you may cancel the insurance policy at any time by informing us. However, please note that no refund of premium will be payable for any remaining coverage period.